General provisions
These rules govern the relationship between the Seller and the Buyer regarding the sale of goods by the Seller to the Buyer through the Letter to Paradise website, determine the procedure for sale, payment, and return.
Information about the Seller: Individual Entrepreneur Timur Ivaneishvili, Identification Code 01015000230, address: Lagidze street 12, 0108, Tbilisi, GE. phone: +995 592 022 774
Information and conditions for the sale of services presented on the Site are a public offer.
The seller posts on the website information about the goods offered for sale.
The Agreement may be changed by the Seller unilaterally without notifying the User/Buyer.
These rules include payment for goods in the manner established on the Site. This means that the Buyer agrees with all the terms of these rules without any additional conditions, exceptions, or reservations. The purchase and sale agreement for the Goods is considered concluded from the moment the Seller issues to the Buyer a document confirming payment for the goods.
By informing the Seller of his e-mail and telephone number, the Site Visitor/User/Buyer consents to the use of the specified means of communication by the Seller for the purpose of sending advertising and informational mailings containing information about discounts, upcoming and current promotions and other events of the Seller, about the transfer order for delivery, as well as other information directly related to the fulfillment of the Buyer’s obligations under this Public Offer.
Basic Concepts
Site visitor is a person who came to the site without the purpose of placing an Order.
User is an individual, a visitor to the Site, who accepts the terms of this Agreement and wishes to place an Order, as well as receive information about the Products or Services.
Buyer - the User who placed the Order.
Letter to Paradise website located at https://lettertoparadise.com/.
Product - goods and services presented for sale on the Site.
Order - a duly completed request from the Buyer for purchase and delivery to the address specified by the Buyer.
Subject of the agreement
The subject of this Agreement is to provide the User with the opportunity to purchase goods and services presented on the site
This Agreement applies to all types of Products and services presented on the Site, as long as such offers with descriptions are present on the Site.
Ordering goods
The Order is placed by the Buyer by transferring funds to the details specified on the Site.
To purchase the Goods, the Buyer agrees to provide reliable and complete information on the issues proposed when placing an Order, and necessary for the Seller to fulfill its obligations in relation to the Goods purchased by the Buyer.
The buyer undertakes not to disclose personal data provided when placing an order to third parties, and is responsible for their loss.
Ordering Products through the Site can be carried out around the clock.
After placing the Order, the Seller has the right to contact the Buyer to clarify and confirm the contents of the Order.
Delivery rates are determined by the Seller unilaterally, taking into account the delivery conditions described on the website.
If the Buyer has any additional questions regarding this, before placing an Order, the Buyer should contact the Seller for additional information by calling +995 592 022 774, or through the feedback form.
Delivery
Delivery rates and method are determined by the Seller unilaterally, taking into account the delivery conditions described on the website
Payment
Price on the website is indicated in US dollars
The price of the Product on the Site can be changed by the Seller unilaterally. In this case, the price of the Product ordered by the Buyer is not subject to change. The price of the Product may vary by region.
Payment is made in US dollars by transferring funds to the bank details indicated on the Site.
The Seller has the right to limit the payment methods available to the Buyer.
The Buyer has the right to pay for the Goods within 3 calendar days from the date of purchase. If payment is not received after this period, the Order is automatically cancelled.
A refund
Complaints about the product are accepted using the feedback form in the “Contacts” section around the clock
The Buyer has the right to refuse the Goods at any time before dispatch of the Goods
If the Buyer refuses the order. The seller returns the cost of the Goods to the bank details provided by the buyer, with the exception of the bank commission when transferring funds, within 10 days from the date of receipt of the request for a refund.
Validity
This agreement comes into force from the moment the Site Visitor/Buyer contacts us, and is valid until the order is completed as indicated on the Site or until the buyer cancels the order.
Additional terms
The seller reserves the right to make unilateral changes to these rules. Changes to the terms of these rules come into force after they are published on the Site.
The services provided on the Site may be temporarily partially or completely unavailable due to maintenance or other work or for any other technical reasons. The Site's technical service has the right to periodically carry out necessary preventive or other work with or without prior notification to Buyers.
If any questions or complaints arise from the User/Buyer, he must contact the Seller by phone or other accessible means. The parties will try to resolve all disputes that arise through negotiations; if no agreement is reached, the dispute will be referred to a judicial authority in accordance with current legislation.
Recognition by a court of the invalidity of any provision of this Agreement does not entail the invalidity of the remaining provisions.